Holiday Homes

Customer Testimonials

“We have been using Helping Hands for both our personal households and our holiday let business since 2015.

During that time you have never ‘let us down’ once. I find your service very flexible and adaptable to our needs. On occasions I have called on your help at short notice and you have always delivered and been willing and able to accommodate our requests (despite the fact it must have given you a headache to sort out)

The staff team are friendly hardworking respectful unobtrusive and importantly trustworthy. They come in work efficiently and leave our holiday let ready for its next occupants. Punctuality is good and they are willing to respond to any reasonable request. The standard of cleaning is very good. We also use the laundry services. This is a much appreciated service due to the volume of bedding etc that we incur.

The office staff are also very easy to deal with, being helpful and polite and keep me informed of schedule changes. Invoicing systems are straight forward”

Marilyn Clarke
Riverside Lodge

“Helping Hands have provided a weekly cleaning and laundry service to my disabled brother over the last eighteen months. Their attention to detail is exemplary and the staff are friendly and accommodating.

In addition my daughter got married at the end of May and Helping Hands provided a carer service to help my brother on the day. This entailed ensuring he was properly attired, getting him to the church, helping and caring for him during the service, taking him home and ensuring he was properly settled. The level of care was outstanding.”

Judith & David Norris
Bilsborrow

Contact Us

Do you have a residential property that you rent out to holiday makers? At Helping Hands, we know the importance of a good first impression for each new guest and our dedicated team of cleaners are there to ensure that your property is spotless, prepared and makes your guests feel instantly at home, every time.

Why Helping Hands?

We create a unique and personal cleaning schedule, dependent on your needs and requirements. As well as a thorough clean of every room we can also offer many other services including the following;

  • Collecting used linen, remaking all beds and providing fresh towels for all new guests
  • In house laundry and ironing service for all used linen
  • Replenishing toilet rolls or any toiletries
  • Checking for any damage or breakages
  • Stock check (e.g. kitchen utensils)
  • Emptying all bins and replacing bin liners
  • Arranging keys to be ready for the next guests to collect
  • General maintenance to the property
  • Gardening

Hot Tub Cleaning

Phil, our friendly handyman, is fully trained to manage hot tub cleans and turn arounds. He has completed a certified Legionella course and operates in line with the latest Health and Safety guidelines.

Full management of turn arounds

Our office team are also on hand if you want to take a back seat in managing your holiday let. We are able to co-ordinate turnarounds directly with the reservation or booking site and provide all the stock or sundries required to ensure that guests have everything they need for their stay.

Covid-19

With the current situation, we understand that hygiene and cleanliness is more important to most people than it has ever been and with regular guest changes know that extra measures must be taken to ensure everyone’s safety and peace of mind. That is why Helping Hands has invested in antiviral spray machines which mist surfaces with a Virucidal Disinfectant to kill viruses. Our staff are also fully equipped with Personal Protection Equipment so that you and your guests can all be assured that everyone’s safety is a top priority.

Why Choose Us?

Quality Service

All members of staff are thoroughly trained and are always under the supervision of a Senior Cleaning Supervisor.

Reliability

All of our team at Helping Hands are fully employed by the Company. We do not use agency staff. This ensures 100% reliability and control.

Trustworthy

We have carefully chosen each of our employees at Helping Hands and complete enhanced DBS checks.

Flexibility

Our teams cover the whole of Lancashire daily and we are able to accommodate our client’s business requirements.

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