Car Showrooms

Customer Testimonials

Following many years of employing small teams (2-3 persons) at each site to conduct the general cleaning of offices I realised the problems around skill level, sickness and holiday cover was proving difficult to manage. As the business grew, the problem had only increased. It was time to seek the services of an outside contractor.

The contractor would need to be able to provide a service initially at one branch, Ciceley Lane which includes offices, toilets and canteens for white and blue collar workers.

The window of time to complete the work could not exceed 1.5hrs per day over 5 days per week commencing at 7:30am each day. This would need to be answered by a number of individuals working as a team under very concise instructions.

From several companies tendering for the business Helping Hands were the only company that emphasised their ability to be flexible in terms of service and growth. Over the years the one contract has developed into three within Lancashire and Greater Manchester, all with their own specific requirements. Retail showrooms, customer contact areas in addition to offices, toilets and canteens. The time to provide the cleaning at my retail premises meant an earlier start 6:00am but to be finished by 8:00am.

In a word Flexibility. The approach by all the staff at Helping Hands, be it contact with head office or the cleaners themselves, the ‘can do’ attitude has and I am sure will continue to exceed my expectations. None more so, if proof were needed, have the changes required to meet Covid demands proved the adaptability.

All businesses have suffered in the pandemic, but the option to have most people working from home was only applicable to a few Ciceley staff members.

Ciceley has built up its business to provide vehicles and or maintenance to front line operators. The transport needs of Northwest Ambulance, Police, local council services along with the online delivery providers such as Sainsbury, Tesco, Argos and Iceland had to be maintained. Social distancing, in a sanitised environment for staff and customers was a priority. Helping Hands invested in the latest equipment to provide such a service from the outset. They also repeated this service ‘out of hours’ at very short notice should a staff member be called upon to self-isolate, ensuring the facility could continue to function with minimal disruption to the customer and safety of staff.

At all times the Helping Hands staff maintain a smile, despite the high level of PPE they have to wear. Great people doing a tremendous job.

Colin Briggs- CEO
Ciceley Mercedes Ltd

Contact Us

There is nothing more important than a great first impression, especially when trying to create a positive buying experience and encourage sales. Helping Hands provides daily cleaning for car showrooms across the North West, maintaining pristine standards to perfectly reflect the business.

Why Helping Hands?

We offer a unique and tailored cleaning service, specific to your requirements

  • Each clean is run by a dedicated supervisor to exact consistent standards
  • We can accommodate restricted hours to suit, operating early mornings, evenings and weekends
  • We can clean multiple locations with teams across the North West daily
  • We offer a secure key holding service and are experienced with complex alarm systems
  • We supply all cleaning products and materials

Covid-19

With the current situation, we understand that hygiene and cleanliness is more important to most people than it has ever been and know that extra measures must be taken to ensure everyone’s safety and peace of mind. That is why Helping Hands has invested in antiviral spray machines which mist surfaces with a Virucidal Disinfectant to kill viruses. Our staff are also fully equipped with Personal Protection Equipment so that your staff and customers can be assured that safety is a top priority.

Why Choose Us?

Quality Service

All members of staff are thoroughly trained and are always under the supervision of a Senior Cleaning Supervisor.

Reliability

All of our team at Helping Hands are fully employed by the Company. We do not use agency staff. This ensures 100% reliability and control.

Trustworthy

We have carefully chosen each of our employees at Helping Hands and complete enhanced DBS checks.

Flexibility

Our teams cover the whole of Lancashire daily and we are able to accommodate our client’s business requirements.

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